About Us

Our Mission

To assist homeless women, children and families to obtain stable housing through temporary shelter and services.


Former director, board members, clients and donors talk about PVSS.

Pajaro Valley Shelter Services from SuzyH on Vimeo.

Our Vision

Pajaro Valley Shelter Services aspires to be a national model program that helps women, children, and families end the causes and cycles of homelessness – one family at a time. By lifting their dignity, identifying their barriers and helping to set their goals, homeless families will develop the skills and attitudes necessary to move on to stable housing and improved personal and economic self-sufficiency.

Our Core Values

We are an authentic and unique organization: We believe we are making a difference, and we are committed to families, to the community, to our mission and one another. We are rooted in and committed to the community of Watsonville and have deep respect for diversity of belief.

We serve and meet universal human needs: We are passionate about our core purpose to end homelessness and are flexible in working with the families we serve. We are efficient in delivering our services, give tender loving care, and provide tough love to move people forward. We give people the needed time to calm down, to learn, to survive, and to change by providing a hand up – not a hand out. We enjoy stability with regard to our staff, our endowment, and our vision.

We utilize effective strategies to fulfill our life-affirming purpose: We implement successful programs, services, and systems to provide emergency and transitional aid. Families are able to attain stability as a result of our services and the educational programs we provide. Our program provides structure, emotional stability, budgeting skills, savings opportunities, and tools to live a healthy life. Our clients build self-esteem, find hope, and increase their power to change their lives.

We organizationally support our purpose and direction: We have an excellent model and tradition of leadership that we desire for PVSS that includes a well-connected community presence, an articulated vision, inspired leadership, and active participation. Our board has diversity of age, industry, and perspectives, and members are supportive of the vision, demonstrate a passion for the work, support the staff, and collaborate as a team. We also have a strong and active advisory board. Our staff is passionate about their work and exhibit low turnover. We support our staff with training opportunities, educational workshops, and flexibility.

We align and connect our resources with our identity and purpose: We have a strong, long-term, and faithful donor base. We take advantage of opportunities as they arise to raise money and apply for grants. Our funding sources are diverse and include reserves, an endowment, and real estate assets that are effectively managed. We support and maintain our essential assets through investment in a structured maintenance program.

Our methods: teaching Care of Self, Family, Finances and Housing

We reach out to others with our identity and life-affirming purpose in ways that support our direction, increase our energy, and celebrate our uniqueness: We have a clear description of our program services from in-take to exit. We are proud of our accomplishments and celebrate our successes. We have created a great working environment and have an attractive and informative newsletter and website.

Site Development: Melody Sharp